Contact information
Contact Us
Have a question? Need help with an order? Just want to say hello?
We're here to help.
Whether it's a question about sizing, shipping, your order, or anything else, we'll do our best to get back to you as quickly as possible.
Customer Support
📧 Email: support@threadcanon.com
We typically respond within 1–2 business days.
Before You Reach Out
You may find your answer in one of these pages:
- Shipping Policy
- Refund & Return Policy
- Frequently Asked Questions (coming soon!)
Order Questions
If you're contacting us about an order, please include:
- Your order number
- The name used to place the order
- A brief description of your question
This helps us assist you faster.
Thank you for supporting Thread Canon.
We appreciate every order and every member of our growing community.
✦ Wear the Reference.