Contact information

Contact Us

Have a question? Need help with an order? Just want to say hello?

We're here to help.

Whether it's a question about sizing, shipping, your order, or anything else, we'll do our best to get back to you as quickly as possible.

Customer Support

📧 Email: support@threadcanon.com

We typically respond within 1–2 business days.

Before You Reach Out

You may find your answer in one of these pages:

  • Shipping Policy
  • Refund & Return Policy
  • Frequently Asked Questions (coming soon!)

Order Questions

If you're contacting us about an order, please include:

  • Your order number
  • The name used to place the order
  • A brief description of your question

This helps us assist you faster.


Thank you for supporting Thread Canon.

We appreciate every order and every member of our growing community.

✦ Wear the Reference.